Mobile Version 3.4.0 Release Notes

OrderPin Phone 3.4.0 reworks ordering, checkout, order management, and printing workflows, and refreshes attendance, shift management, and business reporting. It also expands combo ordering, pizza customization, customer and delivery address management, fee exemptions.

New Features

Combo Ordering

• Order fixed and customizable combos, with component items organized by group and selection limits enforced according to menu settings.
• Select the same component item more than once where allowed, and customize modifiers and add-ons separately for each serving.
• Calculate prices using the combo base price, component price differences, and paid add-ons, with amounts updated as selections and quantities change.
• View combo components and customizations in the cart, order confirmation, order details, and applicable receipts.
• Improved component information in new orders and added items, with component-level filtering for kitchen printing.

Pizza Builder

• Select sizes, customization options, and toppings for whole pizzas, halves, or quarters.
• Choose topping quantities and apply free-topping allowances and quantity limits according to menu settings.
• Apply section pricing or highest-priced-section rules, with selected toppings and sections displayed.

Customer and Delivery Address Management

• Search for, select, or quickly create customers from applicable ordering, order detail, and checkout screens.
• Receive phone number, email format, and duplicate-record feedback when creating customers.
• View, select, add, edit, and delete delivery addresses, with map-based address selection.
• Associate customers and delivery addresses during order confirmation, with contact and delivery details displayed.

Fee Exemptions

• Select eligible taxes, service charges, automatic gratuity, packing fees, and other fees to waive by bill.
• Record exemption reasons and obtain supervisor PIN authorization where required by permissions.

Reworked Features and Experience Improvements

Checkout and Split-Bill Workflows

• Organizes items, fees, discounts, and payment records by bill, with consistent handling across regular and split-bill checkout.
• Manages fees and discounts separately for each bill, with improved restoration after partial payments, switching bills, or reopening checkout.
• Prompts for a refresh when another device changes a bill, helping prevent checkout with outdated information.
• Improved payment confirmation and recovery, using the original transaction details to query PAX and DeJaVoo results and reconcile them with the relevant bill.

Attendance Experience

• Replaced the web-based attendance entry with a native mobile flow for employee and role selection, PIN entry, and clocking in or out.
• View attendance status, punch times, and working hours, with clear messages for duplicate punches, missing roles, and other errors.

Shift Management Workflow

• Integrated the previous shift-opening flow and web-based shift pages into a native mobile experience for starting and closing shifts, viewing current and past shifts, and accessing reports, with optional clock-in when starting a shift.
• Enter cash totals directly or count cash by denomination, with expected cash, actual cash, and over/short differences displayed.
• View and print shift reports covering sales, payments, orders, cash drawer activity, tips, gift cards, and special transactions. Receive reminders for transactions with unrecorded tips before closing a shift.

Item Customization and Checkout

• Add multiple quantities of the same add-on to regular items where configured, with minimum and maximum selection checks for modifiers and add-ons.
• Improved bill operations, numbering, and payment history for equal, seat-based, and item-based splits.
• Expanded item discounts for seat-based orders and tip handling for split bills, with improved coupon selection and bill refreshes.
• Improved cash and card dual-price displays, including cash discount, estimated remaining balance, and change information for partial cash payments.
• Attribute orders to employees according to store settings, with employee selection when required.
• Improved electronic receipt sending, with SMS or email options based on store settings and clearer recipient and delivery error messages.

Refunds and Item Returns

• Expanded order-level refunds into a flow for selecting the relevant bill, refund method, and payment transactions, with clear refundable amounts and refund records.
• Expanded bill-based refunds, with full-bill, item-based, and custom-amount options for eligible transactions.
• View the relevant payment transactions and refundable amounts, with tip refunds handled according to payment channel rules.
• Improved item return quantities, reasons, and custom notes, together with cash refund permissions and supervisor authorization checks.

Orders and Tables

• Reorganized order details to display fees, payments, refunds, and related actions by bill, distinguishing order-wide information from individual split bills.
• Expanded mobile Bar Tab creation with name entry and improved order details and actions.
• Consistent display of statuses such as To Accept, Ongoing, Not Sent, Partially Paid, and Completed across order lists and details.
• Improved access to adding items, moving items, moving tables, transferring orders, and canceling orders based on order status and employee permissions.
• Enhanced pickup numbers, estimated pickup or delivery times, customer information, bills, transactions, and cancellation details for online and delivery orders.
• Added read-only third-party order details with platform order information, preventing unsupported editing actions.

Printing and Receipts

• Reworked automatic print task reception, dispatch, status tracking, and retries, bringing order-triggered and background push print tasks into a common workflow.
• Choose to print only this device's orders or select orders from other POS devices, kiosks, QR ordering, online ordering, mini programs, and third-party delivery channels.
• Improved front-of-house and kitchen print scope, item filtering, and management of multiple kitchen printing rules.
• Added a cloud printer management entry and expanded device selection and connection settings for USB, built-in, and Star printers.
• Configure resolution on supported models, with improved reconnection, task retries, and automatic background printing.
• Improved content and printing conditions for refund receipts, customer receipts, kitchen tickets, and labels, including layouts for combo components, pizza toppings, and add-ons.

Reports, Configuration, and Everyday Operations

• Reworked business reporting from a primarily in-store/online order view into overview, payment, order, item, and team sections, while retaining attendance reports based on permissions.
• Aligned date-report displays and reporting periods, with improved report printing and language handling for emailed reports.
• Added manual configuration reload with loading feedback and retry options.
• Improved scanning resource usage and screen exit handling for more stable continuous scanning.
• Improved error messages for member coupon queries, issuance, and redemption, along with multilingual text and retry options after loading failures.

Bug Fixes

• Fixed missing or incorrectly assigned item discounts and incorrect remaining balances after equal splits, seat-based splits, or partial payments.
• Fixed inconsistent pricing for items, add-ons, discounts, and amounts due when switching between cash and card payments.
• Fixed missing dual-price information on pre-bills and cash-based discounts appearing alongside card prices.
• Fixed incomplete fee details on receipts for certain online cash-on-delivery (COD) orders.
• Fixed missing fee exemption details after settling seat-based split bills, and corrected tax-inclusive subtotals and discount displays in bill history.
• Fixed stale bill data overwriting coupon or discount selections, and cases where fees or discounts were not retained correctly when reopening checkout.
• Fixed distinctions between differently customized servings of the same combo component, and incomplete component information in new orders and added items.
• Improved recovery for interrupted, timed-out, and unknown-outcome PAX and DeJaVoo payments, reducing the risk of reusing PAX transaction references after an app restart.
• Fixed cases where kitchen tickets did not print automatically after checkout, and where canceling an unsent order incorrectly printed a kitchen cancellation ticket.
• Fixed mismatches between displayed and applied printer settings after an upgrade that previously required saving the settings again.
• Fixed issues with order pagination, detail refreshes, combo customization details, and validation when moving or merging tables.
• Fixed delayed target-order refreshes after moving items, and stale order or permission states when reopening order details.
• Fixed certain PIN login retry and store-switching state recovery issues, and improved multilingual messages and app stability.

Availability

Some features require the corresponding store modules and employee permissions to be enabled. Combos, the pizza builder, and add-on rules require the relevant menu configuration. Refund options depend on the original transaction and payment channel support. Payment and printing features depend on the configured terminals and devices.