About Waiter Ordering
Waiter ordering involves the restaurant staffs taking orders from the table where the customers are seated, by either writing down the orders on a notepad using a pen, or punching the order directly from a handheld electronic device such as a mobile phone or a tablet.
Functionalities of Waiter Ordering
The fundamental of this kind of ordering is that the restaurant must have enough manpower that can take up the tasks of a waiter. Then, a stable handheld device is required to make sure that the orders go through smoothly without experiencing bugs which will jeopardize the customer experience when order is not correctly registered and served. In Orderpin POS system, common devices used are:
- Android and iOS smartphone.
- Android tablet.
- iOS iPad.
- iOS smartphone.
- Handheld POS terminal.
How to Download and Install Handheld POS
Follow the steps below to download and install the pos application on your compatible Android device:
Step 1: Check Device Compatibility
Ensure your device meets the following requirements:
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Android OS: Version 11 or higher.
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Storage: At least 200 MB of free space.
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Screen: Touchscreen capability.
Step 2: Download the POS APK File
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Open the Chrome or Browser app on your Android device.
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Go to the download link
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Tap Download (you may need to sign in to your Google account).
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Wait for the APK file (Order_Pin_Mobile_3.2.6.apk) to finish downloading.
Step 3: Enable Installation from Unknown Sources
Since the POS app is not hosted on the Google Play Store, you must allow installations from external sources:
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Go to Settings > Security (or Apps & Notifications on some devices).
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Enable Install Unknown Apps or Allow from this source for your browser (e.g., Chrome).
Step 4: Install the POS App
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Open the Files or Downloads folder on your device.
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Locate the downloaded Order_Pin_Mobile_3.2.6.apk file and tap it.
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Follow the on-screen prompts to complete the installation.
Step 5: Launch and Configure POS
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Open the POS app from your home screen or app drawer.
How Does It Work in Orderpin?
Similar to POS ordering, waiter ordering also supports both Menu Order and Table Order.
Menu Order
Restaurant staffs will use the mobile device to punch orders according to the requests by the customers.
Table Order
Benefits of Waiter Ordering
Waiter is an important component in a restaurant. While the role of waiter has become less traditional with the implementation of technology, there are still benefits that we cannot neglect at all.
- Personalized Services. Waiter represents the restaurant and should know the restaurant the best. Hence, in the process of ordering, waiters can help the customers customize their foods based on their preferences with their knowledge on the signature cuisines.
- Reduce Human Error. Traditional way of taking orders like dropping down notes are highly exposed to errors due to different style of handwriting each individual possesses. With the implementation of ordering through a POS system, error can be minimized or prevented completely due to the consistency of the technology.
- Enhance Dining Experience. Although we are in a highly digitalized world, there are still people who are not tech-savvy and waiter ordering helps resolve this problem as the dedicated waiters can help placing orders for the customers, and thus encouraging human interaction.