{"data":{"id":"112290","string_id":"YBAizy","status":"1","parent_id":"112257","slug":"YBAizy","order":"0","name":"Attendance","type":"1","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","author":"","published_time":"1718784116","add_time":"1718716248","update_time":"1718784116","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"1","tags":[],"parent_name":"Employee\/Shift","parent_type":"1","parent_slug":"rAPvXz","child":[{"id":"112757","string_id":"uc94J3","status":"1","parent_id":"112290","slug":"Attendance-setting","order":"4","name":"Attendance setting","type":"2","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1718784122","add_time":"1718784119","update_time":"1737371753","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"3","file_type":"","auth_id":"[\"-1\"]","content":{"content_id":"112757","content":"

What is Attendance?<\/h2>\n
Attendance <\/strong>is essential for organizations to effectively monitor and manage employee attendance, punctuality, and related metrics.<\/p>\n
\n
\n
Define how the employees record their attendance (Tablet or Mobile Apps)<\/li>\n
Set parameters for working hours<\/li>\n
Set store location<\/li>\n
Set punch range location<\/li>\n<\/ul>\n<\/blockquote>\n
<\/p>\n
<\/p>\n
Attendance Setting<\/h2>\n
Location & account setting<\/h3>\n
To determine the store location <\/strong>and the designated range for staff to punch in, ensure that attendance <\/strong>is recorded accurately, and prevent misuse.<\/p>\n
\n
Log in the Back Office with your OrderPin POS System credentials.<\/li>\n
On the sidebar of the Back Office, select Staff > Attendance > Attendance Settings.<\/strong><\/li>\n
\n
Enter Location & account setting, <\/strong>and set location range and account for punching.<\/div>\n<\/li>\n<\/ol>\n
<\/p>\n
\n
Store location<\/strong><\/li>\n<\/ul>\n
Click to set the location of the store <\/strong>on the map; this can be done by searching for the location <\/strong>or by dragging the pin<\/strong>. <\/p>\n
\n
Available punch range<\/strong><\/li>\n<\/ul>\n
The radius for punching in allows employees to clock in only when within the designated range. <\/p>\n
\n
Account Setting<\/strong><\/li>\n<\/ul>\n
This function allows certain staff to punch in <\/strong>using specific account IDs <\/strong>only. If each staff member is permitted to punch in <\/strong>from their own device, then no additional settings are required.<\/p>\n
\n
E.g. OTcashiers <\/strong>and OTwaiters <\/strong>do not have access to punch in <\/strong>with their own accounts; they are required <\/strong>to punch <\/strong>in <\/strong>using the OTmanager <\/strong>account.<\/p>\n
Thus the setting formula will be as below.<\/p>\n
<\/p>\n<\/blockquote>\n
<\/p>\n
Working time setting<\/h3>\n
It is necessary to set <\/strong>the working hours <\/strong>for the staff. If a report <\/strong>on staff attendance <\/strong>is required, configuring the working time settings <\/strong>is compulsory.<\/p>\n
\n
Log in the Back Office with your OrderPin POS System credentials.<\/li>\n
On the sidebar of the Back Office, select Staff > Attendance > Attendance Settings.<\/strong><\/li>\n
\n
Enter Working hour setting, <\/strong>and set the staff attendance time.<\/div>\n<\/li>\n<\/ol>\n
<\/p>","pure_content":"What is Attendance?\nAttendance\u00a0is essential for organizations to effectively monitor and manage employee attendance, punctuality, and related metrics.\n\n\nDefine how the employees record their attendance (Tablet or Mobile Apps)\nSet parameters for working hours\nSet store location\nSet punch range location\n\n\n\n\u00a0\nAttendance Setting\nLocation & account setting\nTo determine the store location and the designated range for staff to punch in, ensure that attendance is recorded accurately, and prevent misuse.\n\nLog in the Back Office with your OrderPin POS System credentials.\nOn the sidebar of the Back Office, select\u00a0Staff > Attendance >\u00a0Attendance Settings.\n\nEnter Location & account setting, and set location range and account for punching.\n\n\n\n\nStore location\n\nClick to set the location of the store on the map; this can be done by searching for the location or by dragging the pin.\u00a0 \u00a0 \u00a0 \n\nAvailable punch range\n\nThe radius for punching in allows employees to clock in only when within the designated range.\u00a0 \u00a0 \u00a0 \u00a0\n\nAccount Setting\n\nThis function allows certain staff to punch in using specific account IDs only. If each staff member is permitted to punch in from their own device, then no additional settings are required.\n\nE.g. OTcashiers and OTwaiters do not have access to punch in with their own accounts; they are required to punch in using the OTmanager account.\nThus the setting formula will be as below.\n\n\n\u00a0\nWorking time setting\nIt is necessary to set the working hours for the staff. If a report on staff attendance is required, configuring the working time settings is compulsory.\n\nLog in the Back Office with your OrderPin POS System credentials.\nOn the sidebar of the Back Office, select\u00a0Staff > Attendance >\u00a0Attendance Settings.\n\nEnter\u00a0Working hour setting,\u00a0and set the staff attendance time.","is_draft":"0","editor_type":"3","file_path":"","add_time":"1718784119","update_time":"1737371753"},"pure_content":"What is Attendance?\nAttendance\u00a0is essential for organizations to effectively monitor and manage employee attendance, punctuality, and related metrics.\n\n\nDefine how the employees record their attendanc"},{"id":"122933","string_id":"0RqKCe","status":"1","parent_id":"112290","slug":"Punch-Card","order":"3","name":"Punch Card","type":"2","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"Joseph","published_time":"1720770800","add_time":"1720770768","update_time":"1751533351","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"3","file_type":"","auth_id":"[\"-1\"]","content":{"content_id":"122933","content":"
How to punch card?<\/h2>\n
To punch in <\/strong>or out<\/strong>, the camera function will be required, as the system necessitates that staff <\/strong>take a photo to clock in<\/strong>, preventing abuse of attendance<\/strong>.<\/p>\n
\n
Punch card <\/strong>functionality is not available in Web POS.<\/strong><\/p>\n<\/blockquote>\n
<\/h3>\n
Mobile App<\/h3>\n
The punch card<\/strong> option will be located on the bottom left after logging in<\/strong>.<\/p>\n
<\/p>\n
<\/h3>\n
Tablet\/Terminal (with built-in camera)<\/h3>\n
The punch card <\/strong>option will be located in the attendance <\/strong>on the dashboard<\/strong>.<\/p>\n
<\/p>\n
<\/p>\n
Why can't my employee punch in?<\/h2>\n
There may be several issues that could prevent an employee from punching in.<\/p>\n
\n
The hardware <\/strong>device does not enable permission for the system <\/strong>to track the location<\/strong>
\n
\n
Go to the setting <\/strong>of the hardware to enable the permission of the location<\/strong><\/li>\n<\/ul>\n<\/li>\n
The location <\/strong>of the store is not set correctly\n
\n
Check the store's location <\/strong>to ensure the address <\/strong>or pinned location <\/strong>is correct.<\/li>\n<\/ul>\n<\/li>\n
Staff punch card <\/strong>outside the range\n
\n
Tap five times <\/strong>on \"Without Range<\/strong>\" to verify if the location <\/strong>of the store <\/strong>and the staff is within <\/strong>the designated range. <\/li>\n<\/ul>\n<\/li>\n<\/ol>\n
<\/p>","pure_content":"How to punch card?\nTo punch in or out, the camera function will be required, as the system necessitates that staff take a photo to clock in, preventing abuse of attendance.\n\nPunch card functionality is not available in Web POS.\n\n\u00a0\nMobile App\nThe punch card option will be located on the bottom left after logging in.\n\n\u00a0\nTablet\/Terminal (with built-in camera)\nThe punch card option will be located in the attendance on the dashboard.\n\n\u00a0\nWhy can't my employee punch in?\nThere may be several issues that could prevent an employee from punching in.\n\nThe hardware device does not enable permission for the system to track the location\n\nGo to the setting of the hardware to enable the permission of the location\n\n\nThe location of the store is not set correctly\n\nCheck the store's location to ensure the address or pinned location is correct.\n\n\nStaff punch card outside the range\n\nTap five times on \"Without Range\" to verify if the location of the store and the staff is within the designated range.\u00a0\n\n\n\n\u00a0 \u00a0 \u00a0 \u00a0","is_draft":"0","editor_type":"3","file_path":"","add_time":"1720770768","update_time":"1751533351"},"pure_content":"How to punch card?\nTo punch in or out, the camera function will be required, as the system necessitates that staff take a photo to clock in, preventing abuse of attendance.\n\nPunch card functionality i"},{"id":"112758","string_id":"kSDmmo","status":"1","parent_id":"112290","slug":"Time-cards","order":"2","name":"Time cards","type":"2","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1718784129","add_time":"1718784126","update_time":"1720770771","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"3","file_type":"","auth_id":"[\"-1\"]","content":{"content_id":"112758","content":"
What is time card?<\/h2>\n
A time card<\/strong> is a tool used to record the hours worked by employees, often utilized in payroll and attendance systems. Here are the primary functions of time cards:<\/p>\n
\n
\n
Clocking In and Out:<\/strong><\/p>\n
\n
Allows employees to record their start and end times for each work shift, helping to track attendance accurately.<\/li>\n<\/ul>\n<\/li>\n
\n
Tracking Hours Worked:<\/strong><\/p>\n
\n
Records total hours worked during a specific period, including regular hours, overtime, and any breaks taken.<\/li>\n<\/ul>\n<\/li>\n
\n
Calculating Pay:<\/strong><\/p>\n
\n
Provides data necessary for calculating employee wages based on hours worked, including regular pay and overtime rates.<\/li>\n<\/ul>\n<\/li>\n
\n
Attendance Monitoring:<\/strong><\/p>\n
\n
Helps track employee attendance, punctuality, and absenteeism, enabling management to monitor patterns and address issues.<\/li>\n<\/ul>\n<\/li>\n
\n
Shift Management:<\/strong><\/p>\n
\n
Assists in managing shift schedules by recording when employees start and finish their shifts, aiding in staffing decisions.<\/li>\n<\/ul>\n<\/li>\n
\n
Reporting:<\/strong><\/p>\n
\n
Generates reports on employee work hours, attendance records, and labor costs, providing insights for management and payroll processing.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n
<\/p>\n
<\/p>","pure_content":"What is time card?\nA time card is a tool used to record the hours worked by employees, often utilized in payroll and attendance systems.\u00a0Here are the primary functions of time cards:\n\n\nClocking In and Out:\n\nAllows employees to record their start and end times for each work shift, helping to track attendance accurately.\n\n\n\nTracking Hours Worked:\n\nRecords total hours worked during a specific period, including regular hours, overtime, and any breaks taken.\n\n\n\nCalculating Pay:\n\nProvides data necessary for calculating employee wages based on hours worked, including regular pay and overtime rates.\n\n\n\nAttendance Monitoring:\n\nHelps track employee attendance, punctuality, and absenteeism, enabling management to monitor patterns and address issues.\n\n\n\nShift Management:\n\nAssists in managing shift schedules by recording when employees start and finish their shifts, aiding in staffing decisions.\n\n\n\nReporting:\n\nGenerates reports on employee work hours, attendance records, and labor costs, providing insights for management and payroll processing.\n\n\n\n\u00a0","is_draft":"0","editor_type":"3","file_path":"","add_time":"1718784126","update_time":"1720770737"},"pure_content":"What is time card?\nA time card is a tool used to record the hours worked by employees, often utilized in payroll and attendance systems.\u00a0Here are the primary functions of time cards:\n\n\nClocking In and"},{"id":"112759","string_id":"Fa7gO3","status":"1","parent_id":"112290","slug":"Attendance-report","order":"1","name":"Attendance report","type":"2","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1718784135","add_time":"1718784132","update_time":"1720770771","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"3","file_type":"","auth_id":"[\"-1\"]","content":{"content_id":"112759","content":"
Where can I view the attendance report?<\/strong><\/h2>\n
Attendance report <\/strong>can be view in report <\/strong>> attendance report<\/strong><\/p>\n
<\/strong><\/p>\n
<\/p>\n
How to read attendance report?<\/strong><\/h3>\n
The attendance report<\/strong> will calculate the overall attendance hours <\/strong>of the staff, along with the average working hours<\/strong>. It will also indicate if there are any abnormal punch<\/strong>-ins<\/strong>, such as late arrivals <\/strong>or early departures<\/strong>.<\/p>\n
<\/strong><\/p>\n
It can be exported <\/strong>to XLSX<\/strong> format by clicking on \"Export<\/strong>.\"The XLSX <\/strong>format view is identical to the attendance report<\/strong>.<\/p>\n
<\/strong><\/p>","pure_content":"Where can I view the attendance report?\nAttendance report can be view in report > attendance report\n\n\u00a0\nHow to read attendance report?\nThe attendance report will calculate the overall attendance hours of the staff, along with the average working hours. It will also indicate if there are any abnormal punch-ins, such as late arrivals or early departures.\n\nIt can be exported to XLSX format by clicking on \"Export.\"The XLSX format view is identical to the attendance report.","is_draft":"0","editor_type":"3","file_path":"","add_time":"1718784132","update_time":"1720768618"},"pure_content":"Where can I view the attendance report?\nAttendance report can be view in report > attendance report\n\n\u00a0\nHow to read attendance report?\nThe attendance report will calculate the overall attendance hours"}],"content":{"icon":"","desc":"","content_id":"112290","add_time":"1718716248","update_time":"1718784116","content":"","is_traffic_less":"0","file_type":""},"hot_list":[],"user_read_num":"0","is_auth":"0"},"msg":"Success","code":200}

Attendance Setting<\/h2>\n

Mobile App<\/h3>\nThe punch card<\/strong> option will be located on the bottom left after logging in<\/strong>.<\/p>\n<\/p>\n

Tablet\/Terminal (with built-in camera)<\/h3>\nThe punch card <\/strong>option will be located in the attendance <\/strong>on the dashboard<\/strong>.<\/p>\n<\/p>\n <\/p>\n

Mobile App<\/h3>\n
The punch card<\/strong> option will be located on the bottom left after logging in<\/strong>.<\/p>\n
<\/p>\n

Tablet\/Terminal (with built-in camera)<\/h3>\n
The punch card <\/strong>option will be located in the attendance <\/strong>on the dashboard<\/strong>.<\/p>\n
<\/p>\n
<\/p>\n