Tablet Version 4.4.9 Release Notes

Release Date: 2026-07-29 | Version: 4.4.9

✨ Highlights

• Combo groups can now use a minimum required selection count, giving merchants more flexibility when configuring set meals.
• Merchants can now choose between MM/DD/YYYY and DD/MM/YYYY date formats in Store Management.
• Tip handling has been refined to recognize when a customer explicitly selects No Tip and avoid repeated prompts on supported payment terminals.
• Transactions that do not allow tip adjustments now show a clear locked status.
• Mixed payment processing fee handling is more accurate, including transactions where the fee is exempted.
• The Product shortcut has returned to the Workbench, and the Reports shortcut now opens the latest report experience.

🎉 New Features

1. Flexible Minimum Selections for Combo Groups

• Combo groups can now use separate minimum and maximum selection quantities.
• Cashiers can continue once the minimum required quantity has been selected instead of having to fill every available selection.
• The remaining customization count is based on the minimum required quantity, so on-screen guidance more accurately reflects what still needs to be selected.
• Fixed combo groups continue to require their configured product quantities.
• Why it matters: Merchants can offer flexible combos where customers choose a required minimum while still having room for optional selections.
• Configuration required: Set the minimum and maximum selection quantities for each supported combo group in Back Office.

2. Configurable Date Format

• A new Date Format setting is available in Store Management > Store Info.
• Merchants can choose MM/DD/YYYY or DD/MM/YYYY to match their local date convention.
• Existing and new U.S. merchants use MM/DD/YYYY by default.
• Existing and new non-U.S. merchants use DD/MM/YYYY by default.
• Why it matters: A consistent local date format makes dates easier to understand and reduces ambiguity during daily operations.
• Configuration required: Merchants who prefer a format different from the default can select the desired format and save the store settings.

✨ Improvements

1. No Tip handling improved

• When a customer explicitly selects No Tip, that choice is retained throughout checkout.
• PAX and SUNBAY payment flows no longer display an additional tip prompt after No Tip has already been selected.
• Selecting or changing to a tip clears the previous No Tip status.
• Why it matters: Customers see a smoother card payment flow without being asked for the same tip decision twice.

2. Tip adjustment status and pending counts refined

• Transactions where tip adjustment is disabled are now shown as locked and cannot be selected for tip entry.
• A clear message explains when tip adjustment is unavailable for a transaction.
• Orders containing only locked transactions no longer appear as waiting for tip entry.
• Shift and End of Day reminders now use the number of transactions without entered tips instead of the number of orders.
• Why it matters: Staff can more easily distinguish transactions that still need action from transactions whose tips cannot be changed.

3. Mixed payment processing fees corrected

• Processing fee and fee exemption information is now retained correctly when confirming mixed payments.
• The amount actually charged remains separate from the amount exempted.
• Why it matters: This reduces incorrect processing fee amounts during mixed payment checkout, including transactions where the fee has been waived.

4. Workbench Product and Reports access updated

• The Product shortcut is available again from the Workbench.
• The Reports shortcut now opens the latest report experience.
• Why it matters: Staff can reach product management and current business reports directly from the POS Workbench.

5. Store configuration loading improved

• Loading reliability has been improved for store settings, staff permissions, product data, printer settings, integrations, and related configuration after PIN login or device reauthentication.
• Why it matters: Essential store information remains more consistently available during normal POS operation and account switching.

⚠️ Notes

• Flexible combo minimum and maximum quantities must be configured in Back Office.
• Date Format defaults to MM/DD/YYYY for U.S. merchants and DD/MM/YYYY for non-U.S. merchants; it can be changed in Store Management > Store Info.
• Tip adjustment availability depends on the transaction status, payment method, and payment provider.
• No Tip terminal prompt handling applies to supported PAX and SUNBAY payment flows.
• Processing fees and fee exemptions continue to follow the store's fee configuration and staff permissions.
• Product and Reports access depends on staff permissions, enabled store features, and network availability.