Tips Entry & Management
In our POS system, tips are handled as either:
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Preset Tip: Tip entered during the initial payment (front-end tip)
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Additional Tip: Tip added after the payment is completed (back-end tip)
The system allows full tracking, display, and reporting of both tip types, while ensuring restrictions are in place to prevent overcharging or unauthorized modifications.
Dashboard > Transaction/Tips
Tip Types Explained
| Tip Type | When Applied | Editable? | Notes |
|---|---|---|---|
| Preset Tip | During payment process | ❌ Not editable after submission | Shown on screen and receipt |
| Additional Tip | After transaction is completed | ✅ Editable (via transaction screen) | Separated clearly from preset tips |
How to Enter Tips
A. Entering Preset Tips
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Preset tips are added before completing payment.
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Staff can select quick percentage buttons (10%, 15%, 18%) or enter a custom amount.
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Once payment is confirmed, the preset tip cannot be edited.
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Tip amount is reflected on:
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Transaction list
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Printed receipt
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Order summary view
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B. Adding Additional Tips
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Additional tips are entered after payment, via the transaction record screen.
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To add:
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Go to Transactions > Tip
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Select the desired transaction
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Tap "Add Additional Tip"
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Input desired amount (or use 10%, 15%, 18% quick buttons)
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The system clearly separates preset and additional tips on:
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Receipts
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Tip pop-up summary
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Reports
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Rules & Restrictions
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Preset Tip is locked once entered and cannot be modified after payment.
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Additional Tip cannot exceed total paid amount.
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The “Add Tip” option is only available for transactions that are completed and valid.
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If no transaction is selected, tip input fields are disabled.
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Both types of tips are automatically synced to reporting systems and shown in printed/online records.