Delivery platform integration

This feature allows orders from your chosen food delivery platforms to be synchronized and directly recorded into the:

This eliminates the need for you to input each order into the OrderPin POS manually.

Important:

To use OrderPin POS's food delivery integration, you must first have a valid account on the corresponding food delivery platform. You cannot log in to the food delivery platform directly using your OrderPin POS account.

 

Managing the delivery integration settings

Currently, OrderPin POS has been connected to the following food delivery platforms and supports food delivery aggregation services in the corresponding regions:

• Grabfood: Singapore, Malaysia, Vietnam, Thailand, Philippines, Indonesia, Cambodia and Myanmar
• Shopeefood: Indonesia, Malaysia
• Uber Eats: United States, Canada, Australia, Netherlands
• Talabat(coming soon)

Grabfood settings

Once you have your additional Grabfood accounts ready, the following steps will guide you through what to do and what to expect during the setup process.

1. Log in to the Back Office with your OrderPin POS software credentials
2. From the home page, select Settings > Order Channel Settings > Delivery integration
3. Click "Connect more", then select "Grabfood"
4. Key in the account and password
5. Click "Save"
6. Log in to the OrderPin POS tablet app with your OrderPin POS software credentials 
7. From the home page, select Order > Order Record > Ongoing orders > Third party order
8. Click "Login & Sync orders"
9. Choose "Grabfood" and key in the account/password, and then the platform successfully connected 

The daily operation of receiving Grabfood delivery orders on OrderPin POS is exactly the same as the order-taking operation in the grab food backend. For example:

• New order coming: When there is a new order, the order status bar will have a corresponding order number and a buoy reminder

• Set store status: If you want to stop accepting takeout orders, you can set the store status here

 

Shopeefood settings

The login and daily management operations of Shopefood are basically the same as those of Grabfood.

Once you have your additional Shopefood accounts ready, the following steps will guide you through what to do and what to expect during the setup process.

1. Log in to the Back Office with your OrderPin POS software credentials
2. From the home page, select Settings > Order Channel Settings > Delivery integration
3. Click "Connect more", then select "Shopefood"
4. Key in the account and password
5. Click "Save"
6. Log in to the OrderPin POS tablet app with your OrderPin POS software credentials 
7. From the home page, select Order > Order Record > Ongoing orders > Third party order
8. 
9. Click "Login & Sync orders"
10. Choose "Shopefood" and key in the account/password, and then the platform successfully connected

The daily operation of receiving Shopefood delivery orders on OrderPin POS is exactly the same as the order-taking operation in the Shopeefood backend. For example:

• New order coming: When there is a new order, the order status bar will have a corresponding order number and a buoy reminder
• Set store status: If you want to stop accepting takeout orders, you can set the store status here

 

Uber Eats settings

Uber Eats' login and daily management operations are basically the same as above.

Once you have your additional Uber Eats accounts ready, the following steps will guide you through what to do and what to expect during the setup process.

1. Log in to the Back Office with your OrderPin POS software credentials
2. From the home page, select Settings > Order Channel Settings > Delivery integration
3. Click "Login & Sync orders" and select "Uber Eats"
4. Finish the Uber Eats login and verify process, as it is on the Uber Eats
5. After logging in, daily order management is the same as the above operations

Talabat settings(coming soon)