How to Add or Edit Clock-in Records
This guide explains how to manually add or edit clock-in records in the Back Office when an employee forgets to punch in/out. This action is only available to Shopowner role.
Before You Start
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Log in to the Back Office using a Shopowner account.
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Ensure the employee’s profile exists in the system.
Step-by-Step Instructions
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Navigate to Back Office > Staff > Attendance > Time Clock Record.
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Choose the appropriate action based on the situation:
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Scenario1: Create a new clock in/out record manually
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Click “Add New Record”.
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Select the employee and the employee’s role if required (e.g., full-time, part-time).
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Enter the clock in/out date and time (cannot exceed the current time).
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Click “Save” to complete.
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Scenario 2: Edit an existing clock in/out record
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Locate the employee’s record and click the “Edit” button.
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Adjust the clock-in/out time (cannot exceed the current time).
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Click “OK” to save. The system will log the previous punch time and record the editor’s information.
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After saving, you can return to the list page to verify the updated record.
View Edit History
The system automatically logs every edit made to clock‑in/out records. In the Time Clock Record list, any record that has been modified will display the following fields:
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Former Clock Time: The time before the last edit.
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Last Edited By: The user who performed the most recent modification.
You can view this information directly in the record list—by clicking the "history" icon. If a record has never been edited, these fields will not appear.
Important Notes
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Only Shopowners can perform this action.
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Edited or created punch times cannot be later than the current system time.
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When editing an existing record, the system retains the previous punch time and logs the editor’s details.
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When creating a manual record, ensure the correct employee role is selected.
If you have further questions, please contact the technical support team.